Privacy policy

Who we are

Odins3 is a software studio in Bothell, Washington, founded in 2017. We build websites, native iOS and Android apps, AI integrations, and software for government clients, and we operate a hosted website-building platform. This policy covers odins3.com, our client services, and accounts on that platform.

Information we collect

Information you give us

• Account information: name, email address, password, and profile details, if you create an account on our platform.
• Payment information: billing address and payment method details, processed securely by our payment providers — we do not store full card numbers.
• Communications: messages you send through our contact forms, project inquiries, support requests, and feedback.
• Content you create: text, images, and other content you build or upload on our platform.

Information collected automatically

• Usage data: how you interact with our site and platform — pages visited, features used, and performance metrics.
• Technical data: IP address, browser type, device information, and operating system.

How we use your information

• To provide our services and operate the platform.
• To process payments and manage subscriptions.
• To respond to inquiries and provide support.
• To send service-related notifications, and marketing communications only with your consent.
• To analyze usage, improve performance, and develop our services.
• To comply with legal obligations, prevent fraud and abuse, and keep our systems secure.

Information sharing

We do not sell your personal information. We share it only in these limited circumstances:

• Service providers: trusted third parties that help us operate — hosting providers, payment processors, and analytics services — under contracts that limit how they may use your data.
• Legal requirements: when required by law or legal process, or to protect the rights, property, or safety of our users, our team, or others.
• Business transfers: if Odins3 is ever party to a merger, acquisition, or sale of assets, your information may transfer as part of that transaction.

Data security

We use appropriate technical and organizational measures to protect personal information: encryption in transit and at rest using industry-standard protocols, strict access controls on our systems, and monitoring for security threats. No system is perfectly secure, but we treat your data the way we treat our clients' production systems — carefully.

Cookies and tracking

We use cookies and similar technologies for sign-in, security, preferences, and analytics. The full list of what we set and how to control it lives in our cookie policy.

Your rights

Depending on where you live, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Correct — update or fix inaccurate personal information.
• Delete — ask us to erase your personal data.
• Export — receive your data in a portable format.

To exercise any of these rights, email support@odins3.com or use the contact page. We respond within 30 days.

International data transfers

Your information may be processed in countries other than your own. Where that happens, we rely on appropriate safeguards — such as adequacy decisions or Standard Contractual Clauses — to protect it.

Data retention

• Account data: kept while your account is active, and for 30 days after deletion.
• Content you create: kept until you delete it or close your account.
• Usage analytics: kept for up to two years.
• Legal requirements: some records may be kept longer where the law requires it.

Children's privacy

Our services are not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us with personal data, contact us and we will delete it.

Changes to this policy

When we update this policy we will post the new version here, update the date at the top, and notify you of significant changes by email or through our platform. Continued use of our services after a change means you accept the updated policy.